Refund policy

Due to the perishable nature of our products, we do not accept returns or exchanges.

If there is an issue with your order, please contact us within 24 hours of collection at:
maisonlounissydney@gmail.com

We carefully prepare each item in small batches and strive to ensure every order arrives in perfect condition.

Maison Lounis reserves the right to offer a replacement or refund where appropriate.